1. Policy with regard to the protection of personal information

The Company does its utmost to respect and observe laws, regulations and social conventions related to the protection of personal information and to handle and protect personal information in an appropriate manner.

2. Personal information held by the Company

The Company retains personal information on its customers in the form of information that makes it possible to identify individual customers such as name, address, date of birth, place of employment, annual income, telephone number, e-mail address, etc.

3. Purposes of use of personal information

1. Execution of contracts related to commercial transactions in connection with real estate such as purchase or sale, brokerage, lease and management, and the provision of related information and services.
2. Execution of contracts related to business such as subcontracting of building works, specific jointly conducted business involving real estate, hotel business and housework services, etc., and the provision of related information and services.
3. Provision to related parties of personal information within the range required for realizing the purposes of use set out in 1) and 2) above.
4. Commercial activities involving the use of mail items, telephonic communication, e-mail and personal visits, etc., and after-sales services and marketing activities (requests for participation in questionnaires, etc.). Analysis of customer trends and surveys and analysis of product development, etc.

Provision of information and services will be terminated if a customer expresses a wish in this regard.

4. Provision of personal information to related parties, etc.

Personal information held by the Company many be submitted to related parties in the following cases in forms such as written documentation, mail items, by telephone or by e-mail, etc., in connection with required items such as name, address and telephone number.

1. In cases when agreement has been obtained from the individual in question.
2. In cases based on the provisions of the law.
3. In cases where necessary to protect the life, physical wellbeing or property of a person when it is difficult to obtain the agreement of the individual in question.
4. In cases where specifically necessary in order to improve public hygiene and to encourage the healthy growth of children when it is difficult to obtain the agreement of the individual in question.
5. In cases where it is necessary to cooperate with an agency of the national government, a public service institution or a person commissioned by such an institution in the execution of their administrative duties as provided for in the law and regulations when obtaining the agreement of the individual in question would impede implementation of the said administrative duties.
6. Provision to financial institutions in cases where the customer is considering taking out a loan; to judicial scriveners or land and housing surveyors in cases where required in connection with the registration of transfer of ownership rights, etc.; to sales designation companies, building companies, management companies, removals companies and other service providers and other options in the case where the customer is to purchase or build housing; and to other interested parties within the range required for fulfillment of the purposes of use.
7. Provision to companies that belong within this Company’s group.

Provision of personal information will be terminated when so requested by the individual in question in the cases of items 6) and 7) above.

5. Inquiries

Please contact us at the above address in connection with requests regarding the disclosure, revision and cessation of use, etc. of personal information on customers.

* Please see the websites of individual companies concerning the purposes for which personal information may be used by joint business proprietors.